PBX Support Services
Within 10 years of its operations, Iconic has established itself as a dedicated service provider for all Hi-tech Telecom products. Highlights of our services are as below :
We undertake complete support including Comprehensive & Non-comprehensive AMCs, Monthly Services as well as On-call basis for all types of Enterprise Communication
Systems such as EPABX Systems, Call Center Dialers, Voice Loggers, IVRs and IP/ Digital Phones.
Also take care of Line-side Cabling Network for telecom and LAN.
Up-gradation of any of these systems including expansion and integration etc.
Capable to support Analog, Digital, Hybrid and IP PBX.
Complaints are attended within 4 hours anywhere in Mumbai and maximum down-time for AMC customers is 48 hours.
Work on holidays and after-office-hours to minimise disruption during working hours.
Sufficient stock of all spares, cards, power supplies and accessories etc.
Undertake user (feature) training and technical training for client’s personnel on the products installed.
Products available on rental basis for temporary installations.
Reasonable rates starting from Rs. 250/- per hour and Rs. 9600/- for AMC.